Cardiff eform Integration with PUNCH CMS
Cardiff Solution Selected by Bournemouth Borough Council to
Improve Citizen Access to Public Services.
Council to implement Cardiff LiquidOffice™ eForm solution to help
meet government e-GIF mandates that seek to make all government
services available electronically by 2005
Brentford, England - 2003-12-16 - Cardiff Software Ltd., a
leading global provider of document capture and eForm solutions for the
enterprise, today announced that Bournemouth Borough Council has
selected Cardiff LiquidOffice™ to automate processing of public and
internal forms in order to meet the government's e-GIF (Government
Interoperability Framework) mandates. Cardiff's eForm solution will
aid the council in meeting the goal of complete Electronic Service
Delivery (ESD) by 2005. The solution was implemented by certified
Cardiff reseller Harlequin Solutions.
LiquidOffice will be used initially to make public facing forms
available on the Borough Council Web site, providing citizens with
round-the-clock access to government services. Once this phase of the
implementation is complete, Bournemouth will extend the use of
LiquidOffice to internal functions such as Human Resources and Finance,
where it will automate the way forms are submitted, processed and
routed for approval.
LiquidOffice was selected ahead of five other competing solutions
for its ability to seamlessly integrate with the Harlequin Solutions
Punch portal content management solution and conform to eGif
specifications. Additional decision criteria included
LiquidOffice's adherence to open standards, and its ability to meet
the growing and future demands of the council.
"Other solutions could not meet our stringent requirements
of integration with existing technology investments and scalability for
future expansion," said Dave Greenshields, head of client
services at Bournemouth Borough Council. "The portal is central
to our system and Cardiff's open standards architecture allows us
to easily integrate with our existing systems. Cardiff's
established presence as a l business process automation vendor gave us
further peace of mind"
The council is taking advantage of LiquidOffice's Web-based
interface and open architecture to quickly capture, process and connect
to pertinent information submitted by its constituents and employees
via easy-to-use, online forms. In addition to providing an online
interface for submitting forms, LiquidOffice enables the council to
reduce data entry costs through its ability to transfer form data
directly into back office applications and databases.
LiquidOffice's ability to bring forms online will enable the
council to be even more accessible and responsive to its citizens,
which ultimately supports its commitment to providing the highest level
of customer service.
"We have seen a growing number of local government agencies
in the UK adopting LiquidOffice to improve citizen accessibility to
government services, improve responsiveness to constituents and reduce
costs," said Tim Dubes, vice president of sales and marketing
EMEA. "As the drive towards full electronic service delivery in
2005 gathers momentum, we expect more and more government agencies to
turn to LiquidOffice."
About Cardiff Software Ltd.
Cardiff Software Ltd. is a leading
global provider of business process automation solutions. Cardiff helps
organisations gain tremendous advantages by automating their core
business processes. The Cardiff family of integrated software solutions
empowers organisations to capture, process and automate strategically
relevant business processes and information for employees, partners and
customers, thereby raising employee productivity, improving customer
service and increasing revenue. In business since 1991, Cardiff has a
global distribution network spanning every continent and more than
20,000 customers worldwide. Cardiff customers are Global 2000
organisations in the financial/banking services, manufacturing,
pharmaceutical, healthcare, education and government industries.
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