Maintenance And Support
We aim to provide all our customers with the highest level of customer service and offer support and assistance through to clients at every stage of a project.
At Harlequin we use a team of highly trained web consultants, with a range of experience from programming and development, to online marketing, design and search engine optimisation. Additionally, all clients are appointed with a Project Manager to act as their central point of contact and to enable the smooth communication of their business objectives clearly and efficiently to the developers and designers.
Most importantly, your Harelquin team is ever mindful that it is your site we are promoting. We are always keen to listen to your vision, understand your business goals and take your feedback onboard.
We also offer the following support services:
- User training
- Help desk
- Customer support extranet (Jobtrack)
