Service Options
Harlequin Solutions has put together a flexible and comprehensive array of support choices to meet the dynamic demands of todays e-business environments. Our services are designed to help IT professionals, developers, partners, and users realise maximum value and return on their investment in Punch CMS.
The cornerstone of Harlequin's customer support program is our Standard Support Service, for expert troubleshooting and the answers you need to ensure smooth installation and productive operation of your Punch CMS installation. With a Standard Support Agreement, you're entitled to free maintenance releases. You are given instant direct access to our unique online job tracking facility, JobTrack, which will allow you to log and track calls 24-7.
Standard telephone support is available 9.00am to 5.30pm GMT Monday to Friday.
If you are already a Harlequin Solutions customer, you can log onto JobTrack.
If you would like to request a new user name and password you can fill out our online registration form or call us on 0208 960 9400.
